Articles

Automatic reply during vacation

If your vacation is approaching and you want to inform others about your absence, you can set up...

How to Create a Website Backup?

How to Create a Backup Backups are useful as they protect your data from loss due to website...

How to Reset Your Account Password?

If you don't remember your account password, you can reset it in a few simple steps.   Password...

How to add a new payment card?

Below, we will explain step by step how to quickly and securely add a new card to your account....

How to change MX records?

If you are using external services such as Google Workspace for handling your business email, you...

How to change your account password?

Regularly changing your password is a very effective way to secure your account. If you want to...

How to change your phone number?

If you want to change your phone number in GTMedia services, you need to use the Client Panel,...

How to check disk usage on the server?

Do you want to check how much space is left on your disk? Follow the steps below. Checking Disk...

How to check submitted tickets?

Do you need to check the history of your tickets submitted to our technical support? To do this,...

How to check the status of servers?

  Is your website not loading, or are you unable to log in to your email account? Check if our...

How to configure email notifications?

  In GTMedia, you can customize the email notifications on your account to suit your needs. By...

How to create a 301/302/303 redirect?

Page redirects allow you to redirect a specific webpage to another page and display its content....

How to create a database?

MySQL databases are required by many web applications, including some discussion forums, content...

How to create an FTP account?

If you need access to files on the server, you will need an FTP (File Transfer Protocol) account....

How to create an email account?

If you already have your domain and hosting, you can create an email account with an address...

How to download an invoice?

To download an invoice for any services in GTMedia, you need to use the client panel. Log in...

How to enable two-factor authentication for login?

If you want to add an extra layer of security to your account, you can use two-factor...

How to increase mailbox capacity in GTMedia?

If you're having issues with a lack of space in your mailbox and you have available space on the...

How to invite someone to manage the account?

In GTMedia, you can invite another user to manage your account and assign them specific...

How to log in to phpMyAdmin?

In GTMedia, you can easily and quickly log in to phpMyAdmin without needing to enter the database...

How to log in to the DirectAdmin control panel?

As a GTMedia client, after logging into our client panel [internal link: clientarea.php] and...

How to log in to the client panel?

In our panel, you can manage all the services you purchase from us. How to Log In to the GTMedia...

How to log in to your WordPress site with one click?

If you have a WordPress site on GTMedia servers, you can log in to your site with one click from...

How to log in to your email?

Every domain hosted on GTMedia servers has a directory that allows you to log in to your email....

How to open WebFTP?

Manage files on your server. Upload new files, create folders, set permissions, and much more....

How to submit a ticket to GTMedia?

If you are experiencing technical issues with our services, contact our technical support...

Where can I find SMTP, IMAP, and FTP ports?

  Port numbers may be required when configuring external programs that connect to the server....

Where can I find invoices for services?

Invoices for purchased services are generated directly in our panel immediately after purchase....

Where can I find my account details?

To find your account details in GTMedia services, you can use the Client Panel, which provides...

Where can I find the server IP?

Log in to your account. A list of available accounts to manage will appear on the screen....